FD77 Map's Privacy Policy — Your data, our responsibility

1 Introduction

FD77 Map is a trusted online gaming and betting platform for users in Bangladesh. We believe protecting user privacy is one of a platform's most important responsibilities. This Privacy Policy clearly explains what personal data FD77 Map collects, why it is collected, and how it is kept secure.

By using the FD77 Map website or mobile app, you are considered to have agreed to this Privacy Policy. Please read it carefully before using the platform. If you have any questions, our 24/7 customer support team is always ready to help.

2 Information Collection

FD77 Map only collects information that is necessary to provide services, manage accounts, and ensure security. We never collect excessive or unnecessary data.

Beyond the above, FD77 Map does not collect sensitive information such as religion, political opinions, or medical details.

3 Use of Information

FD77 Map uses the data it collects for the following purposes:

• Account management: To support registration, login, and account security.
• Payment Processing: To verify deposits, withdrawals, and transactions.
• KYC verification: To verify age and identity and to prevent money laundering.
• Service Improvement: To improve platform performance and enhance the user experience.
• Fraud Prevention: To detect and stop suspicious activity.
• Customer support: To resolve your issues quickly and effectively.
• Legal obligations: To comply with regulatory requirements.

4 Information Sharing

FD77 Map does not generally share your personal data with third parties. However, limited sharing may be necessary in certain specific situations:

• Payment Provider: To process transactions through payment gateways such as bKash, Nagad, and Rocket.
• Law enforcement: By court order or legal obligation.
• KYC partners: Authorized service providers for identity verification.
• Technology Partners: Technology providers supporting platform operations.

All of the above partners operate under strict confidentiality agreements and are not permitted to use your data for their own purposes.

5 Cookie Policy

FD77 Map uses cookies on its website — a standard web technology that enhances your browsing experience. Cookies are small text files stored in your browser.

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional cookies: To remember your preferences (such as language selection).
• Analytics Cookies: To analyze platform usage and improve our services.
• Marketing Cookies: To display relevant offers (optional).

6 Security Measures

FD77 Map uses the latest technology and methods to keep your data secure. Our security measures meet the highest industry standards:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Prevents unauthorized access.
• Regular Security Audits: Managed by third-party specialists.
• Data Backup: Regular encrypted backups are maintained.
• Anti-fraud system: Suspicious activity is detected automatically.

7 Your rights

As a registered user of FD77 Map, you have the following rights:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: Request deletion of your information under certain conditions.
• Right to Restrict Processing: Request to restrict the use of your information in specific cases.
• Data Portability: The right to receive your data in a structured, portable format.
• Right to object: The right to object to your information being used for marketing purposes.

To exercise any of these rights, please contact our customer support team. We will typically respond to your request within 30 business days.

8 Minor protection

FD77 Map is strictly for individuals aged 18 and above. We do not knowingly collect data from minors.

If a minor has created an account using false information and we become aware of this, the account will be immediately closed and all collected data will be deleted. If you believe your child is using FD77 Map, please contact us right away.

9 Data Retention

FD77 Map retains your data for as long as your account remains active or as required by law. Retention periods vary depending on the type of information:

• Account information: Up to 5 years after account closure.
• Transaction Information: Up to 7 years as required by legal obligations.
• Customer support records: Up to 2 years after the issue is resolved.
• Log & Session Data: Up to 90 days.

Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

10 Policy Updates

FD77 Map may update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following means:

• Website notice: A special notification will be displayed on the platform.
• Email notifications: A summary of the changes will be sent to your registered email.
• App notifications: FD77 Map app users will receive push notifications.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page periodically to stay informed.

11 Contact

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our dedicated team. We aim to respond to all messages as promptly as possible.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Typically within 24–48 hours

You can also visit our FAQ page to find answers to common questions. To learn more about responsible gaming, Responsible Gaming Visit the page.